Google’s G Suite (Google Apps for Work) has become a serious player in the world of enterprise IT solutions, but sometimes we find there can be uncertainty about its true capabilities.
Over the years, we’ve answered hundreds, if not thousands, of questions from companies considering G Suite. A surprising number of these seem based on misunderstandings or even misinformation. With this in mind, we decided to launch a new blog series, Mythbusters, to try to dispel some of these common misconceptions about Google’s workplace productivity suite of apps.
The series will cover a range of topics including security, privacy, devices, the cloud in general and Google as an organisation. Our first post begins below with 8 of the most common G Suite myths, so read on and please get in touch with your comments and any other myths that we might have missed!
Myth 1: “I won’t get my data back if I change my mind”
Fact – You can export your data wherever and whenever you want it.
Google keeps your data for as long as you have an account with them. But if you don’t want it to continue they have tools to help you export your data. You can, for example, export your documents to various Microsoft-compatible formats. Find out more at Google’s Data Liberation Front (yes, Google have a whole department devoted to making to easy to export your data from their systems!).
Myth 2: “Hidden costs because of 3rd party apps”
Fact – G Suite includes a wide range of services with Enterprise controls.
Many people think that 3rd party applications are required to achieve enterprise-class capabilities. So adding these apps must rack up the cost to exceed that of Office 365. This isn’t the case. G Suite provides Information Rights Management in Google Drive, Data Loss Prevention in Gmail and in Google Drive, along with a whole host of free extensions and add-ons to make work-life easier. Of course, no system can meet the requirements of every single organisation, so having the ability to add in 3rd party solutions for specific needs is a great option to have and can be done so from the Chrome Web Store.
Myth 3: “G Suite is more expensive than other cloud solutions”
Fact – A Forrester TEI study has demonstrated a 304% ROI with G Suite.
As well as a great return on investment, the different G Suite tiers are actually cheaper than comparable cloud solutions, such as Office 365 Business Premium and Office E3/E5. G Suite is cost-effective, easy to deploy and simple to use. Large customers see less than 1% of users contacting the Help Desk on the Go-Live Day. It’s important to look beyond the licensing cost and build a true ROI calculation that takes into account all costs and benefits. G Suite is the perfect Microsoft Office replacement for 80% of Office users. This means you can save further by no longer paying for office licenses.
Myth 4: “G Suite does not have enterprise credibility”
Fact – Google has enterprise credibility with over 5 million customers of all sizes.
We often hear that “Microsoft has more than two decades of leadership in enterprise productivity software”. Or that “Google’s focus is on search and advertising”. But very large companies are running their businesses on G Suite every day. Some of these include PwC (250,000 employees), Airbus (130,000 employees) and Verizon (150,000 employees). Google Cloud is recognized as a strong player, with Gartner ranking G Suite as Positive and Radicati rating G Suite as the top player. It’s clear that more and more Enterprise customers are beginning to realise that adopting a new way of working can help their organisation to increase productivity and efficiency, rather than continuing to do things the same way they always have.
Myth 5: “Changing over will be too hard”
Fact – G Suite is designed to be easy to deploy and use. It only takes days or weeks instead of years to switch over.
We’ve found some customers considering the cloud are held back because they have some employees who may be resistant to change and feel unsure about the move to G Suite. But we’ve found over the years that these fears are generally unfounded. Millions of customers worldwide who have transitioned successfully to G Suite would support this. At Cobry, we have a strong change management methodology that, not only helps make the transition smooth for users but also helps transform the way employees and organisations collaborate. We really enjoy helping companies embrace the change that moving to G Suite brings – and turning what might seem like a negative into a huge positive.
Myth 6: “G Suite lacks the features we need”
Fact – 80% of Office users use so little of Office that they can easily move to G Suite.
Moving to G Suite doesn’t necessarily mean you have to uninstall all existing software on day one. We know that Office is a fact of business life and many of our customers will still retain certain software for select users. Many people who we speak to about switching to G Suite are unsure about functionality and whether they will have the same features they’re currently using. However, these worries are usually unfounded. G Suite provides all of the most needed and most used features available in Office, including Offline working. Organisations are often then able to improve their overall licencing bill by reducing or eliminating the cost of Office.
Myth 7: “G Suite doesn’t interoperate well with Office”
Fact – You can view and edit Office files in G Suite without installing Office.
We sometimes hear this from clients who initially believed they would lose editing ability on many of their files. However, G Suite allows you to collaborate with people using legacy files in Office formats. This can be done without any format conversion or fidelity issues. Google has heavily invested in conversion fidelity to allow G Suite users to work more effectively and seamlessly regardless of what file type they might be working on.
Myth 8: “Office 365 is the same, but more innovative”
Fact – G Suite has been delivering innovation since its birth with Machine Learning and Artificial Intelligence.
Some people think that because Microsoft has been offering enterprise solutions for a longer time, that Office 365 must provide innovative features that G Suite doesn’t. However, when it comes to cloud-based solutions, Google is the leader. It has been since its launch in 2006, compared to Office 365 which launched in 2011. G Suite has been able to leverage Machine Learning and Artificial Intelligence to develop incredibly smart tools such as; Priority Inbox, real-time collaboration, unlimited storage, social commenting and recently; Voice Dictation and Explore for researching topics without having to leave documents.
If you would like any further information about G Suite or the cloud in general, please don’t hesitate to get in touch via firstname.lastname@example.org. We would be delighted to have a chat.
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