Hiver is a Gmail shared inbox solution that helps teams collaborate on generic email ids like support@, operations@. Hiver sits right on top of Gmail and gives every email that comes into team inboxes an owner and a status, ensuring nothing slips through the cracks.
Notes and Mentions
SLAs & Business Hours
Customer Surveys (CSAT)
Loved by 1400 companies across 5 continents
How Hiver Helps
Assign emails to teammates as tasks. Never let an email slip through the cracks.
Prevent two people from replying to the same email with Collision Alerts
Discuss emails using contextual Notes – no more long-winded threads.
Boost your team’s productivity with rule-based Automations.
Know how each member is performing and where they need help with Analytics.
One of the highest rated products in Chrome Web Store
“Hiver works like a charm! We get a lot of emails that would otherwise hit each team member’s inbox. With Hiver, we’ve sped up our email responses and our inboxes are clutter-free.”
Gregory Karelitz Global Manager, HubSpot
“Hiver works like a charm. It is simple to install, simple to use, and instantaneously takes the pain out of email management.”
Kate Sullivan, Lonely Planet
The most secure email collaboration solution
Hiver does not store your emails
ISO 27001 Certified
SOC 2 Type 1 Compliant
ROI metrics* for shared inbox Gmail
60% faster replies to customers
80% improvement in average ticket resolution time
80% improvement in team productivity
* from Vacasa case study